Melbourne’s Office 365 Support Experts

We’ll manage your Office 365, so you can grow your business

Office 365 Support Melbourne

Founded in 2001 and based in Mount Waverley, we provide personalised and cost-effective managed IT services locally and nationally for businesses large and small.

As industry leaders in on site and remote IT support, we work with you to ensure smooth and speedy transition to Microsoft 365 wherever you are based. Our experienced team offer ongoing IT service and support every day of the year.

Let us manage your IT so you can focus on growing your business. 

What is Office 365?

Office 365 (O365), also known as Microsoft 365 (M365) is an industry leading cloud innovation subscription service offering IT solutions that support the ever-shifting rhythms of your workflow.

Companies of all sizes across the globe are taking advantage of the wide range of benefits on offer from M365 Small Business Premium, Midsize Business and Enterprise. 

Business Office 365 Support Benefits

With our expert support, you’ll be able to easily access the wide range of benefits M365 offers business including:

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Secure and reliable cloud service

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Work from anywhere on any device

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Stay connected with email, messenger, voice & video

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Easily schedule and hold video conferences

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Collaborate and update documents in real time

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Access and share documents through the cloud

Business needs regularly change and require flexible solutions.

Don’t let tech and software choices compromise your business from thriving.

Office 365 Migrations

We’re Here to Do the Heavy Lifting

Tempted to make the move to O365 but put off by the complexities involved? Let Discover take care of the lot so you can rest easy knowing that all your company data is moved safely and swiftly without your business missing a beat.

You will have a single point of contact, your own dedicated project manager, available around the clock to update you on the migration process and to ensure the smooth transition of your IT infrastructure across to O365.

Once the job is done, you will receive ongoing support as needed from your dedicated project manager.

Office 365 Support

We’re Here When You Need IT Support Most

As Melbourne’s leading M365 managed IT support services team, you’ll be able to call or email our dedicated team of experts for on site or remote IT Support when you need it most.

When it comes to Office 365 business support, we offer the full menu of services, including:

  • Computer setup: PC or Mac ready go with everything O365
  • Password reset: for those inevitable times when you just forget…
  • Device configuration: mobiles and tablets ready to work with O365 in a flash
  • New starters setup: email address to data access, we quickly sort the lot
  • Remove employee: swift shut down of O365 access for those leaving your business
  • General support: anything O365 related, we’re here to help!

Office 365 Backups

Rapid data recovery for ‘those moments’ 

Mistakes happen. People accidentally delete data and even ‘the cloud’ can’t stop that from occurring. So, what’s the solution? Everyone needs a backup plan and that’s what we offer at Discover. 

Cloud backup and disaster recovery is here to reassure you that if anything goes ‘wonky’, your business can continue to run seamlessly as though that little glitch never even happened. 

Keep in mind that if you don’t have a data recovery plan in place, it can take experienced engineers many hours to find just a single file. 

Request A Free IT Discovery Session

Like to see if we can manage your IT headaches, so you can focus on growing your business?

Office 365 FAQs

With more than 20 years experience in supporting Melbourne businesses with their IT requirements, chances are if you have a question on your mind about Microsoft 365, we’ve answered it.

Here are some of the most common questions we get asked.

Do you deal with mailbox archiving?

We sure do. We can take mailbox archiving off your to do list and get it sorted quick smart.

Can you manage our Office 365 updates?

By engaging our services, we will ensure that all of your updates are run promptly and do not interfere with the running of your business.

Are you able to help with setting up shared calendars?

That’s what we’re here for – get in touch and we can arrange shared calendar configuration for you.

If we have a new employee, can you take care of their IT?

We do. When you have a new starter, it’s important that they have everything they need on the IT front so they can hit the ground running and not spend the first week without a login, email, devices and access to the right data.

Can you help when we forget our Office 365 passwords?

Happens to the best of us. Just get in touch and we can get you back in with a new password.

Are you able to support us with shared mailboxes?

Absolutely. We can quicky set up shared mailboxes so you can save yourself the time and hassle of getting it sorted.

How long does migration to O365 take?

Depending on the size of your organisation and the amount of data, an average migration to O365 can be completed in a couple of weeks. 

Can we make the switch if we aren’t using Microsoft email?

Yes. Regardless of which email you’re team are using, even if it’s Gmail and Yahoo, we can help you make the switch to Microsoft email.

Do you offer payment plans?

Microsoft Office is a monthly subscription service. Discover offer fixed price billing based on how many people there are in your business and their IT requiremenets.

This means there are no hidden surprises and you can plan in advance with the comfort of knowing what to expect.

Request A Free IT Discovery Session

Like to see if we can manage your IT headaches, so you can focus on growing your business?